Glossary

Email subscriber

Email subscriber

An email subscriber is a user who has explicitly opted in to receive email messages from a particular sender. Subscribers are added to mailing lists through methods like form signups, app permissions, or checkout flows. 

Maintaining a healthy subscriber base is essential to: 

Best practices for managing subscribers include: 

  • Using confirmed (double) opt-in to verify interest and reduce spam complaints 
  • Sending welcome emails to set expectations 
  • Segmenting lists to send relevant content 
  • Regularly cleaning inactive or bouncing addresses 

Mailgun strongly discourages adding users without consent, purchasing lists, or reusing stale data – these practices harm deliverability and violate anti-spam policies. 

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